How To Build Customer Trust In Your Auctions!

Whether you realize it or not you may be giving your auction visitors a reason not to buy your product or service. And it could be just the smallest of issues that will cause them to think twice about purchasing from your auction. As explained in my book "eBay Marketing Wholesale SourcePak" you must remove these obstacles from your auction sales page so your visitors will become bidders. Below you'll find some obstacles and how you can solved them on your auction page.

Is This Seller Trustworthy?
This is a question that all your serious auction visitors will ask themselves. As they do not know you they are going to want to check you out. But how will they do this? Well, the first thing they would look for is your feedback rating. Feedback is a way eBay allows buyers and sellers to rate their experiences with each other. If you have a stellar feedback rating your visitor will feel you are trustworthy. Your goal should be to increase your auction feedback and keep it positive.

Another way a visitor might check to see if you are trustworthy is to click over to your about "Me Page". The about "Me Page" is a page you can create in your eBay account. It allows you to give your potential bidders some background information about you and your business. You can also include your feedback and other listed auctions on this page as well. This is where you have a chance to tell your potential bidder about yourself and your business, why he/she should buy from you. I would highly recommend you take advantage of this and create an about "Me Page" in your eBay account.

Also people may have questions regarding your auction. So you could get an email asking about your product or service. You should welcome this opportunity as a way to show your potential bidder you are a real person. Take this time to show your integrity, honesty, credibility, and expertise in your product or service. Include on your auction page an email link and tell your visitors that any inquires are welcome.

What About A Guarantee?
You always need some sort of guarantee for your product or service. Again it will help to show your visitor you are a trustworthy business person. Remember that your buyer assumes most of the risk here. He/she is buying from someone that they have never met, a product that they have only seen in a photo, and they must pay for that product in advance of receiving it. A guarantee that is appropriate for your product or service will help your visitor become a bidder.

How Do I Pay?
The more options you have for payment the more visitors will become bidders. There are many means of payment. The normal being PayPal. PayPal is an eBay company so having a PayPal payment button on your auction is an easy and free option to include on your auction sales page. But besides PayPal you may want to consider excepting other payment options as well..

What About Delivery?
Always fully disclose how your product or service is delivered and your delivery charge. Whether you are sending it via the postal service or a courier your bidder will want to know how he/she should expect to receive the purchase and what the cost will be. You can usually approximate deliver time and cost based on information you obtain from your local post office or courier.

If you answer the above questions on your auction page you will be building customer trust and he/she is more likely to become a bidder. And more bidders means more profits for you!

Happy Selling!
Joe Clare

About the author:
Joe Clare is a successful eMarketer and Author. He has written numerous articles on eBay and how to make money online. Check out his latest ebook plus FREE Articles, Hot Tips and Advice on how you can make a Serious Income with Online Auctions. http://www.ebooksnsoftware.com

Source: Article Directory

It's All About The Leads: Publishing To Capture Profits
Copyright 2005 Jack HumphreyAll online businesses are nothing more than lead capturing machines. They capture traffic from search engines and links from other sources and turn that traffic into leads which turn into sales of products and services being sold on their sites. But there is another booming industry surfacing that utilizes specific niche content to attract leads for 3rd parties to convert into sales for banks, realtors, lawyers, and many other groups. And in many cases these leads sell for a lot more than you can make from the same people clicking on your Adsense ads. A LOT more. This is partially what is meant by going �beyond Adsense.� You are simply getting into the lead generation business. Which is the same as Adsense publishing, but with Adsense you are selling...

E-business Strategy Vital For E-commerce Web Solutions
Though there are a number of e-commerce web solutions in the market, what makes your e-commerce venture stand out...

How To Make A Serious Income Online Without A Website!
Did you know that eBay gets over 1.8 Billion (yes that's Billion with a B) page views per month, and moves over $15 Billion a year in merchandise? It is the 4th most visited site on the Internet, and at the time of this writing has sites in 26 countries worldwide. So do you eBay? I do! And, thousands worldwide are taking advantage of the Goldmine on eBay. Shouldn't you? If the idea of t...

Amazon.com Widgets

Here's What I Use To Help My Ebay Selling
I get many requests about the systems I use in running my own eBay and internet business. To give you the answer in one place, here is the software which I use daily in my own business. I should point out that much of my own activity is now to do with selling digital information via eBay and from websites i.e. ebooks and software, which is why some of the software programs I use are concerned with this activity. General productivity Shortkeys This is lovely utility which saves me hours of time each week. It is perfect for those occasions when you are required to key in information to websites. For example, how often do you key in ...

Five Ways To Detect Shill Bidders On Ebay So That You Don't Pay Absurd Prices
There is as a lot of buzz about shill bidders on the eBay forums. But in actuality, shrill bidding isn't that common and is rather easily detected. A buyer will sometimes attempt t...

Google's Own Adsense Tips
Copyright 2005 Richard KeirGoogle is at least as interested as you are in having your ads perform well on your site. And they've gone to some work to provide the information you need to optimize your AdSense.What's fascinating to me is that apparently not everyone bothers to read their tips. And even some that do, fail to apply it.That said, you need to be aware that simply using their tips doesn't guarantee successful ads and decent CTR (Click Through Rate). How many times have you heard this? You have to test. You have...

Starting An Ebay Business --- An Online Business Model That Works
THE REALITIES OF AN INTERNET BUSINESS Millions of people are still coming online each year,...

Concentrate On What's Important...
This is only my second letter in seven or eight weeks. Sorry about that, but at first I had no Internet connection when things went wrong with my satellite service (I'm now on wireless broadband)and then I developed a quite serious illness which I'm slowly getting over.If you want to, you can read more on my forum I reckon you should go there anyway, it's a great community.Incidentally the forum posts are being indexed by Google, which makes it a good place to get links to your websites - as long as you've got something useful/interesting to say that is :)Ok, I'll kee...

Blog�ping�opt-in�sig File�ezine!
Copyright 2005 Michelle KielyA Guide to INTERNET MARKETING TERMS In the beginning�I recently started my own �money-making, home business� which I signed up to with the understanding that I was going to earn money for doing nothing. Others (affiliates) were going to pay me commission for referring new sign-ups to their sites. This sounded like a fantastic opportunity to make lots of money without really selling anything. No stocks holding, postage etc. My signup included (among other items) a guide which covers 30 days. I also had to sign-up to 5 online marketing sites (you receive the enrolment fee...

Getting Great Deals On Ebay
I love getting a deal. I try to smell them out from miles away. I love frequent garage sales, flea markets, closeouts, and more -- but found that I could much better by simply buying through online auctions - if I shop carefully.Getting a deal out of EBay auctions is an art. Buying from auctions can be a costly proposition or a very economical option depending on your tactics. Buy wisely by learning from my (sometimes costly) experiences. 1. Is the Seller Trustworthy? Both EBay and Yahoo auctions have seller ratings. Read these and their associated reviews...

Pure Indispensible Ebay Knowledge!
SPECIAL REPORT: eBay Dropship Profits has helped hundreds of people learn how to use dropshipping to start their own eBay business. About the author: Source: Article Directory ...